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How to Cancel Debt Review in South Africa (Step-by-Step Guide)

Written by Meerkat | 11-Nov-2025 09:15:11

 

Many South Africans want to know whether they can cancel debt review and if so, how. The short answer is:

You can only cancel debt review once your debt has been fully settled, and your debt counsellor has issued a clearance certificate (Form 19).

Below is a clear guide on how debt review cancellation works, what the legal requirements are, how long the process takes, what it costs, and how Meerkat can help you complete the process online.

 

 

Can I Cancel Debt Review?

Yes, but only if one of the following is true:

  • All your debts (except your home loan) are fully settled, and you can afford your bond repayments again; or

  • You have settled all debts, including your bond; or

  • You withdrew from debt review before a court order was granted.

If a court has already declared you over-indebted, you cannot simply cancel debt review because you changed your mind or became frustrated. The law protects consumers by ensuring only those who are genuinely rehabilitated exit the system.

Watch this video on TikTok with our Founder & CEO of Meerkat, David O'Brien as he chats about debt review removal


@mokumeerkat How do you get removed from the debt review process? Watch this video with Founder & CEO of Meerkat to find out. Visit https://connect.meerkat.co.za/clearance-certificate-lp to start your easy online application. #debtreviewremoval #debtreview #debtfreecommunity #legaldebtreviewremoval #canceldebtreview #debtreviewcancellation ♬ original sound - Moku | Do more with your money

How Do I Cancel Debt Review? (Step-by-Step)

1. Settle Your Debts 

  • Fully Paid Debts: If you've settled all debts under debt review (excluding a home loan), you're eligible for a debt review clearance certificate. This is the most important criteria for removing debt review. 

  • Early Exit: To exit debt review before full repayment, you must apply to a court to be declared no longer over-indebted. This is can be proved if your circumstances have changed. Be very careful about people claiming they can remove you from the debt review process early. You cannot just voluntarily exit the process. 

2. Obtain a Clearance Certificate (Form 19)

  • Issuance: A registered debt counsellor issues you with a Clearance Certificate (Form 19) once all restructured debts are paid. If you've paid up all your debts, Meerkat can do this for you!

3. Submit the Certificate to Credit Bureaus

  • Process: The debt counsellor will then send your clearance certificate to credit bureaus to remove the debt review flag from your credit report. You have now been successfully removed from the debt review process!


How Much Does It Cost to Cancel Debt Review?

Debt review removal typically costs around R3,000, depending on your debt counsellor and case.

This fee includes:

  • Verifying settlement

  • Issuing the clearance certificate

  • Uploading to credit bureaus

  • Handling communication with creditors

Some providers may charge extra for reinstatement, disputes, or additional case handling. Always ask for a full breakdown.

Free debt review removal does not exist! There will always be fees involved for debt review removal. Be very careful about people or companies claiming they can remove you from debt review for free. 

You also don't need to get a lawyer to remove you from the debt review process. You just need to meet the criteria for debt review removal and get a registered debt counsellor, like Meerkat, to do so for you. 

Warning: “Free Debt Review Removal” Does Not Exist

If you see adverts offering free removal, proceed carefully.

Here are common red flags:

❌ Claims that debt review can be cancelled without paying off your debt
❌ Offers to remove the flag “overnight”
❌ No NCR registration
❌ Requests for payment through cash send or personal accounts

Only registered NCR debt counsellors can issue Form 19 clearance certificates.

What If My Debt Counsellor Isn’t Responding?

You are allowed to work with a new registered counsellor if:

  • Your original counsellor no longer operates, or

  • They are not responding to your requests

A new counsellor can verify your paid-up status and issue a clearance certificate.

How Meerkat Helps You Remove Debt Review

Meerkat is an NCR-registered financial services provider that helps South Africans remove their debt review status quickly and legally.

We offer:

  • Fast online application

  • Assistance retrieving paid-up letters

  • Clear guidance throughout the process

  • Submission to all major credit bureaus

Start your removal process now.


FAQs About Cancelling Debt Review

How long does it take to get the debt review flag removed?

The various credit bureaus have different timelines and it can take between one to 2 months for the flag to be fully removed.

Can I cancel debt review early?

Only if no court order was granted, otherwise you must settle your debt first.

How much does it cost?

Around R3,000, depending on case complexity.

Can I apply for credit immediately after removal?

Yes, once the bureaus update your profile.

Who is qualified to issue a clearance certificate?

A registered debt counsellor.

Final Thoughts

Cancelling debt review is possible but only once your legal obligations are met. If you’ve completed your payments, the final step is simply getting your clearance certificate filed correctly with the bureaus.

Meerkat can assist you with:

  • Certificate submission

  • Creditor verification

  • Removing the debt review flag

  • Support throughout the process

👉 Start your online application today.

MyMeerkat FSP is an authorised financial services provider (FSP 50979) and registered debt counsellor (NCRDC2613)